Shipping & Returns
Shipping & Returns: Because Life’s Too Short for Wrong Shoes
Welcome to the Shipping & Returns section—your go-to guide for getting your fabulous Women Fashion Boots, Women Outdoor Shoes, and everyday Women Shoes to your doorstep (and back to us if they don’t quite fit). We know waiting for your shoes can feel like waiting for a text back from your crush, so we’ve made our process as quick and painless as possible. Let’s break it down, step by stylish step.
Shipping: Fast, Reliable, and (Almost) as Exciting as New Shoes
1. Where Do We Ship?
We ship to most places around the globe because great shoes deserve to be worn everywhere. Whether you’re in the city, the suburbs, or the middle of nowhere (we see you, rural shoe lovers), we’ll do our best to get your order to you.
2. How Long Will It Take?
We’re not fans of waiting either, so we’ve partnered with top-notch carriers to get your shoes to you ASAP. Here’s the breakdown:
- Standard Shipping: 5-7 business days. Perfect for when you’re not in a rush but still want those boots before the weekend.
- Expedited Shipping: 2-3 business days. For when you need those heels for a last-minute date or event.
- Express Shipping: 1-2 business days. Because sometimes you just can’t wait to strut your stuff.
Please note: Delivery times may vary depending on your location and whether the shipping gods are smiling on us that day.
3. How Much Does Shipping Cost?
We offer competitive shipping rates because we believe your money should go toward shoes, not shipping fees. Plus, we often run promotions with free or discounted shipping—so keep an eye out for those!
4. Tracking Your Order
Once your order ships, we’ll send you a tracking number so you can stalk your package like it’s the season finale of your favorite show. We get it—waiting is hard.
Returns: No Drama, Just Happiness
We want you to love your shoes as much as we do, but we get it—sometimes things don’t work out. Maybe the boots are too snug, the sneakers aren’t your shade of pink, or you accidentally ordered two left shoes (it happens). Whatever the reason, our returns process is here to make things right.
1. The Basics
- Timeframe: You have 30 days from the delivery date to return your shoes. After that, they’re officially yours (and hopefully growing on you).
- Condition: Items must be in their original condition—unworn, unwashed, and with all tags attached. Think of it like returning a library book: it should look like no one’s touched it.
2. How to Return
Returning your shoes is as easy as 1-2-3:
- Log into your account and start a return request. (Don’t have an account? No worries—just contact us, and we’ll help you out.)
- Pack your shoes in the original box (or a sturdy replacement) and include the packing slip.
- Ship it back to us using the return label we provide. (Pro tip: Keep your tracking number until the return is processed.)
3. Refunds
Once we receive your return and confirm everything’s in order, we’ll process your refund. Here’s what to expect:
- Timing: Refunds typically take 5-7 business days to show up in your account. (Banks move slower than a snail in slippers, but we’ll do our part quickly.)
- Amount: You’ll get a full refund for the cost of the shoes, minus any shipping fees (unless the return is due to our mistake—then we’ll cover everything).
4. Exchanges
Changed your mind about the color or size? No problem! Start a return as usual, and place a new order for the item you want. This way, you’ll get your new shoes faster than waiting for an exchange.
International Shipping & Returns
For our global shoe lovers, here’s what you need to know:
- Shipping: We offer international shipping, but delivery times and fees vary by location. Check out at checkout for details.
- Returns: International returns are subject to the same conditions as domestic returns, but you’ll be responsible for return shipping costs. (We know, it’s a bummer, but international shipping is pricey.)
Still Have Questions?
If you’re unsure about anything—whether it’s shipping timelines, return policies, or which shoes go best with your favorite jeans—don’t hesitate to reach out. We’re here to help you every step of the way.
Thanks for trusting us with your shoe needs. Now go ahead, shop with confidence, and know that we’ve got your back (and your feet) covered. Happy shopping, and may your shoes always fit perfectly! 👠✨